From Reactive to Proactive: Assessing the Proactivity of Voice Agents via ProVoice-Bench

Researchers introduced ProVoice-Bench, a new evaluation framework for proactive voice agents with 1,182 test samples across four novel tasks. Testing state-of-the-art multimodal LLMs revealed significant performance gaps, particularly in over-triggering and reasoning, exposing limitations in current models' ability to anticipate and intervene proactively.

MentionsProVoice-Bench · Multimodal LLMs

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