
OpenAI launches Presence to operationalize AI agents for enterprises
OpenAI is launching Presence, an enterprise product that moves AI agents from internal experimentation into live customer-facing and operational deployments. The offering represents a strategic shift toward production-grade agent infrastructure, with OpenAI engineers providing hands-on support for complex implementations. This signals the industry's transition from agent prototyping to commercial viability, positioning OpenAI to capture enterprise workflow automation spend while establishing a new service tier above its existing Workspace Agents product.73











